«Top»  : «Business»  : «Customer Service»  : News and Media Sites

CRM & SFA Best Practices
Features articles about using and setting up customer relationship management and sales force automation solutions.
CRM Blog
News and commentary on crm topics , including software and implementation.
CRM Daily
Crm news and information.
CRM Event
Resource featuring weekly updated news and event schedules.
CRM Today
Resource center featuring news , event and conference schedules , employment opportunities , case studies and articles.
CRMDirectory. com
News , products , and tutorials for those interested in customer relationship management.
Journal , advice and information for customer service professionals.
Customer Management Community (CMC)
News , information , advice and best practice case studies.
Customer Service Group
Resource for customer service , call center and helpdesk professionals.
Customer Service Point
Articles on customer support and related subjects as crm , best practices , tools , books , quotes and skills.
destinationCRM. com
Assisting in the development of customer-centric e-business initiatives and ventures in technology , communications , finance , retail , advertising , and healthcare industries.
Customer relationship management and e-business news.
eCustomerServiceWorld. com
Articles , case studies and white papers as well as news , information , advice and jobs.
European Centre for Customer Strategies (ECCS)
Advice and information on customer relationship management including forums , articles , white papers , industry news , and analysis tools.
Orange County Business Journal
The source for local business news and information.



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